Assessment Kit-SITSS00036 Customer Service Skill Set MSS equipment and machinery AUMFBM001 Prepare

equipment and machinery AUMFBM001 Prepare and process automotive materials and components Electives AUMAFA001 Apply for jobs and undertake job interviews AUMATK013 Monitor and maintain automotive equipment AUMFQM001 Apply continuous improvement in automotive manufacturing * We can develop additional elective units that are not listed on request (Please contact us for further information)

assemble and dismantle utilities industry components UEPMNT001 Carry out routine work activities in an electricity supply industry generation environment UEPOPS009 Conduct minor electrical maintenance UEPOPS046 Maintain battery banks and cells UEPOPS121 Perform plant lubrication UEPOPS142 Transport plant and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders Group C AHCCHM304 Transport and store chemicals Group E AHCCHM307 Prepare and apply chemicals to control pest

Core units HLTAID011 Provide First Aid SIRXWHS001 Work safely SISSSCO002 Work in a community coaching role Elective units SISXCCS004 Provide quality service SISXCAI001 Provide equipment for activities SISSSCO001 Conduct sport coaching sessions with foundation level participants SISXEMR001 Respond to emergency situations * We can develop additional elective units that are not listed on request (Please contact us for further information)

emergency response and evacuation procedures to maintain security CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations CPPSEC2105 Provide quality services to a range of security clients CPPSEC2106 Protect self and others using basic defensive techniques CPPSEC2107 Patrol premises to monitor property and maintain security CPPSEC2108 Screen people

Assessment Kit-SITSS00036 Customer Service Skill Set MSS equipment and machinery AUMFBM001 PrepareOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of